Shipping policy
Shipping Policy
Thank you for shopping at Prest Clothing. Below is our Shipping Policy, which outlines how we handle shipping, delivery timelines, and related information for your orders.
1. Order Processing Time
- All orders are processed within [2-4 business days] (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- Orders placed after [cutoff time, e.g., 2PM] will be processed the next business day.
2. Shipping Rates & Delivery Estimates
Standard - 2-4 Business Days
Delivery delays can occasionally occur due to high volume.
3. Shipping Locations
We currently ship to:
- Only in the UK
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the carrier’s website (e.g. UPS, FedEx, DPD, Royal Mail, Evri).
5. Lost, Damaged, or Missing Packages
- If your package is lost or arrives damaged, please contact us immediately at Prestclothing@outlook.com
- Include your order number and photos (if applicable).
- We will work with the carrier to resolve the issue or provide a replacement/refund where appropriate.
6. Customs, Duties, and Taxes (for International Orders)
Prest Clothing is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
7. Questions?
If you have any questions about our shipping policy or your order, please contact us:
Email: Prestclothing@outlook.com